Zomato Hiring 2025 (Private Job Update) for various positions, including Chat Support Customer Associate and Ticketing Operations Manager. All eligible and interested candidates can apply on or before 13th February 2025. Detailed information about the Zomato recruitment vacancies, salary details, application fee, selection process, educational qualifications, age limit, results, and other relevant details is provided below.
Job Posting: Customer Service Champion – Zomato Associate Accelerator Program (ZAAP)
| Required Qualification | 12thPass and Any Graduate |
| Salary | 35,600 per month |
| Post | Associate || Customer Experience |
Zomato Hiring About the Job
Are you ready to take your customer service skills to the next level? We are searching for our next Customer Service Champion to join the Zomato Associate Accelerator Program (ZAAP). This is your opportunity to be a part of a dynamic and passionate team, focused on addressing the pressing needs of our online ordering customers and setting a new benchmark for Zomato’s customer service excellence.
In this role, you won’t just be an Associate — you’ll be on a fast track to leadership. Starting at ground zero, you’ll gain deep insights into customer sentiments and challenges. As the primary point of contact for our customers, you’ll solve problems through chats, calls, and emails, while collaborating with other teams to create better solutions for all.
This program offers boundless possibilities. Within a year, you’ll have the chance to explore various roles across sales, operations, program management, support, supply chain, and category teams, paving the way for your future growth at Zomato.
What You Need to Bring to the Table:
- Zealous Customer Focus – You have experience in a fast-paced customer service or hospitality role, and you’re passionate about creating positive experiences with empathy.
- Articulate Communication – Your communication skills are top-notch. You can effectively type and speak with clarity, ensuring smooth interactions with customers.
- Analytical Mindset – Problem-solving is second nature to you. You excel at managing resolution processes while ensuring your communication remains clear and concise.
- Problem-Solving Skills – You thrive on finding solutions. Your proactive approach ensures the timely resolution of customer queries, turning challenges into opportunities.
Join Us and Be Part of the Transformation!
This is more than just a job; it’s a chance to be part of an initiative that will transform hiccups into happiness. If you’re ready to make a real impact and shape the future of customer service at Zomato, we’d love to hear from you!
Apply Now to Start Your Journey!
| Apply Link | CLICK HERE |
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