Amazon Recruitment 2025: Investigation Associate – Level 2 (Remote | 12-Month FTC)
Job Details | Description |
---|---|
Job Type | Full-Time (Fixed-Term Contract for 12 months) |
Work Mode | Work from Home (Remote) |
Employer | Amazon India |
Position Title | Investigation Associate – Level 2 |
Experience Required | 0–1 Year |
Education Qualification | Graduate in any discipline |
🔎 About the Role
Amazon India is actively hiring for the role of Investigation Associate – Level 2 to join its Risk and Transaction Investigation team. This is a seasonal full-time opportunity offered as a 12-month fixed-term contract (FTC) on Amazon’s payroll.
This position focuses on risk assessment and fraud prevention in the e-commerce space. Candidates will conduct in-depth investigations to detect and prevent potentially fraudulent activities across Amazon’s seller network. This high-responsibility role requires a sharp analytical mindset, strong communication skills, and the ability to work independently in a dynamic, fast-paced environment.
📌 Amazon Recruitment Key Responsibilities
As an Investigation Associate, your responsibilities include (but are not limited to):
- 🕵️♂️ Transaction Analysis: Evaluate and research seller transactions for possible risk or fraud indicators.
- ✅ Decision Making: Take appropriate actions on suspicious transactions based on predefined SOPs and decision-making tools.
- 📝 Documentation: Maintain clear and detailed annotations of investigative actions.
- 📞 Customer Communication: Interact with external customers via phone or email to gather more context during investigations.
- 🤝 Internal Coordination: Collaborate with internal teams, analysts, engineers, and managers through calls, email, or in-person when needed.
- 📊 Data Handling: Analyze large datasets to identify variances or patterns and escalate complex issues to relevant departments.
- 📈 Goal-Oriented Performance: Meet daily productivity targets and maintain quality standards aligned with business KPIs.
- 📚 Resource Utilization: Use available tools and resources efficiently to resolve seller and buyer issues.
- 🚩 Problem Escalation: Systematically escalate unresolved cases to the concerned teams or management.
- 🔄 Process Improvement: Provide insights to help enhance investigation methods and team processes.
🌟 About the Team
The Risk Investigation Team at Amazon works to establish and maintain trust with all stakeholders—customers, sellers, vendors, and employees—by ensuring a secure, transparent, and fraud-free marketplace. The team leverages cutting-edge technology, data science, and scalable systems to prevent e-commerce fraud and deliver a seamless customer experience.
✅ Amazon Recruitment Basic Qualifications
- 🎓 Educational Requirement: Graduate in any stream from a recognized university.
- 🧑💻 Experience Level: 0 to 1 year of experience in any relevant domain.
- 🗣️ Communication Skills: Excellent verbal and written communication in English.
- 📊 Data Interpretation: Comfortable working with large volumes of data and drawing insights.
- 👥 Team Player: Ability to collaborate with cross-functional teams in a dynamic work environment.
🔍 Amazon Recruitment Preferred Qualifications
- 🧠 Strong analytical and problem-solving abilities.
- 💻 Proven record of working independently and managing tasks with minimal supervision.
- 📞 Effective communication with all stakeholders including peers, managers, and external partners.
- 🌎 Global business perspective and strategic mindset.
- 🧐 Detail-oriented approach with a commitment to accuracy and quality in work.
🚀 Why Join Amazon?
- 💼 Work from Home Flexibility
- 🔐 Opportunity to Fight Online Fraud
- 💡 Learn & Grow in E-commerce Risk Management
- 🌍 Be Part of a Global, Impact-Driven Team
- 📈 Career Growth Opportunities within Amazon
Here is the Selection Process for the Investigation Associate – Level 2 (Work from Home) position at Amazon India, structured in a clear table format:
📝 Amazon Recruitment Investigation Associate – Selection Process
Stage | Details |
---|---|
1. Online Application | Submit your resume and details through Amazon’s official careers portal. |
2. Resume Screening | Recruiters will shortlist candidates based on qualifications and experience. |
3. Online Assessment | Aptitude test including logical reasoning, analytical skills, and English. |
4. Versant Test (Voice) | Voice assessment to evaluate English speaking and listening skills. |
5. HR Interview | General discussion on background, expectations, and job suitability. |
6. Operations Round | Final interview with Operations Manager focusing on situational questions. |
7. Document Verification | Educational and identity documents are verified before final offer. |
8. Offer & Onboarding | Selected candidates receive offer letters and begin onboarding process. |
✅ Amazon Recruitment Tips to Succeed
- Prepare for basic logical and analytical questions.
- Practice email writing and spoken English for the Versant test.
- Be ready to answer scenario-based questions during interviews.
- Highlight your attention to detail, independence, and teamwork skills.
Let me know if you’d like preparation tips or mock interview questions for any stage!
📝 How to Apply
Interested candidates can apply online through the official Amazon Careers portal. Make sure to have your resume updated with relevant skills like data analysis, fraud detection, e-commerce processes, and communication abilities.
📅 Last Date to Apply: Apply soon, as this is a limited-period opportunity.
🕒 Contract Duration: 12 Months (Fixed-Term with potential extension based on performance and business needs)
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Amazon Recruitment Important Links
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