πΉ Citibank Hiring Entry-Level Operations Support β Chat & Email Process at Citi
Are you a recent graduate or early-career professional looking to step into the world of financial operations? Citi is hiring enthusiastic individuals for an entry-level role to support core operational activities, focusing on customer service through chat and email platforms.
π§Ύ Citibank Hiring Job Overview
Job Title
Entry-Level Operations Support β Chat & Email
Job Location
[Specify Location or mention “Pan India”/Remote if applicable]
0 β 3 years of relevant experience in customer support preferred
Education
Graduate in any stream (Masterβs not mandatory)
Typing Speed
30 WPM with 90% accuracy
Technical Skills
Good PC and keyboarding skills
Communication Skills
Proficiency in verbal and written English, including grammar and punctuation
Analytical Skills
Strong problem-solving and detail-oriented mindset
Customer Orientation
Courteous, persuasive, and committed to resolving customer queries
Work Experience Preferences
– International Chat/Email Support
Preferred
– Retail Banking Exposure
Highly Preferred
π Shift & Work Conditions
Details
Information
Shift
Rotational β US Day / India Night
Weekends
May require working on Saturday/Sunday
Work Schedule
5-day work week
π Why Join Citi?
Be part of a global financial leader with ample growth opportunities.
Work in a professional, inclusive, and performance-driven environment.
Receive training and guidance to build a long-term career in operations.
Enjoy a dynamic and collaborative workplace that values your input.
π₯ How to Apply Citibank Hiring?
Interested and qualified candidates can apply directly through Citiβs official careers portal. If you are looking to start or grow your career in operations and customer service, this is your opportunity!